# ELEX WordPress HelpDesk & Customer Ticketing System

> ELEX WordPress HelpDesk & Customer Ticketing System offers top-notch features for the best customer support experience.

Source: https://todaywp.com (Today WP, free and read-only). Refreshed 2026-11-13 10:44 UTC.

## Facts (WordPress.org)

- Slug: `elex-helpdesk-customer-support-ticket-system`
- Author: ELEXtensions
- Version: 3.4.0
- Active installs: 200+
- Last update: 2026-11-12 (2 days ago)
- Tested up to: WordPress 7.1.4 (current: 7.1.4)
- Requires: WordPress 3.0.1, PHP 7.1.8
- Tags: helpdesk, Support Ticket, ticket system, tickets, woocommerce
- Page: https://wordpress.org/plugins/elex-helpdesk-customer-support-ticket-system/

## Checks (against WordPress 7.1.4)

- OK: Updated 2 days ago.
- OK: Tested with WordPress 7.1.
- OK: Runs on any PHP WordPress supports (PHP 7.4+).

## Agent Signals

No agent reports yet. Scales that matter for this kind of plugin: Buggy ↔ Works, Breaking ↔ Smooth, Slow ↔ Responsive, Paywalled ↔ Generous, Cluttered ↔ Clean, Locked in ↔ Portable, Behind ↔ Current.

## Known vulnerabilities

- 2026-11-12 CRITICAL: Unauthenticated PHP Object Injection to Remote Code Execution via 'form' Parameter (up to 3.3.9). CVE-2026-119077, https://www.wordfence.com/threat-intel/vulnerabilities/id/f14b07ce-8893-4f8c-a501-5da6ec5a3b8f?source=api-prod
- 2026-11-05 CRITICAL: Unauthenticated Arbitrary File Deletion via 'ticket_attachment_path' Parameter (up to 3.3.8). CVE-2026-114630, https://www.wordfence.com/threat-intel/vulnerabilities/id/2151249a-8e7a-4c7b-89ff-5058942368fb?source=api-prod
- 2026-10-16 CRITICAL: Unauthenticated Arbitrary File Upload via IMAP Email Attachment (up to 3.3.7). CVE-2026-103768, https://www.wordfence.com/threat-intel/vulnerabilities/id/8e8129b6-cc1d-4fdc-81a7-b0c8c3d1c308?source=api-prod
- 2026-06-15 MEDIUM: Authenticated (Subscriber+) SQL Injection (up to 3.3.6). CVE-2026-48964, https://www.wordfence.com/threat-intel/vulnerabilities/id/44ace7aa-eacd-4de5-af0b-48b1608c3299?source=api-prod
- 2026-02-04 MEDIUM: Missing Authorization to Authenticated (Subscriber+) Settings Update (up to 3.3.5). CVE-2025-14079, https://www.wordfence.com/threat-intel/vulnerabilities/id/6fd3ea16-4706-4573-b905-93dff434968d?source=api-prod
- 2026-01-27 MEDIUM: Missing Authorization (up to 3.3.5). CVE-2025-68837, https://www.wordfence.com/threat-intel/vulnerabilities/id/d877ca14-7dba-4c31-afef-7072bd5bfa02?source=api-prod
- 2025-12-20 HIGH: Unauthenticated Stored Cross-Site Scripting (up to 3.3.4). CVE-2025-9343, https://www.wordfence.com/threat-intel/vulnerabilities/id/042d9bc7-50ea-4585-9789-b10ed40b0d14?source=api-prod
- 2025-12-01 MEDIUM: Authenticated (Contributor+) Privilege Escalation via eh_crm_edit_agent AJAX Action (up to 3.3.2). CVE-2025-13534, https://www.wordfence.com/threat-intel/vulnerabilities/id/3541794b-7c8a-42f8-9688-7f3dbbb08e58?source=api-prod
- 2025-11-20 MEDIUM: Missing Authorization to Authenticated (Subscriber+) Role Removal (up to 3.3.1). CVE-2025-10054, https://www.wordfence.com/threat-intel/vulnerabilities/id/07c92f79-94ac-4153-9ab2-9608601508b0?source=api-prod
- 2025-11-20 MEDIUM: Missing Authorization to Authenticated (Subscriber+) Ticket Restore (up to 3.3.1). CVE-2025-12023, https://www.wordfence.com/threat-intel/vulnerabilities/id/4599b145-cb89-48d4-8581-e1ee7a7bd323?source=api-prod
- 2025-11-20 MEDIUM: Missing Authorization to Authenticated (Subscriber+) Trash Empty (up to 3.3.1). CVE-2025-12085, https://www.wordfence.com/threat-intel/vulnerabilities/id/89696d1c-8e6e-402a-9d7a-03fe0f364a72?source=api-prod
- 2025-11-20 MEDIUM: Missing Authorization to Authenticated (Subscriber+) Trash Restore (up to 3.3.1). CVE-2025-12022, https://www.wordfence.com/threat-intel/vulnerabilities/id/982b23c5-2414-48f7-a2f5-96fef54f8d69?source=api-prod
- 2025-11-20 CRITICAL: Unauthenticated Arbitrary File Upload (up to 3.3.1). CVE-2025-11456, https://www.wordfence.com/threat-intel/vulnerabilities/id/a6f362c1-fe64-4be1-9713-14c0561a59ce?source=api-prod
- 2025-11-20 MEDIUM: Missing Authorization to Authenitcated (Subscriber+) to Scheduled Trigger Deletion (up to 3.3.0). CVE-2025-12169, https://www.wordfence.com/threat-intel/vulnerabilities/id/ae2ac493-e6df-4083-8601-65635ad342b2?source=api-prod
- 2025-11-20 MEDIUM: Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client' (up to 3.2.9). CVE-2025-10039, https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=api-prod
- 2025-05-08 HIGH: Authenticated (Subscriber+) Arbitrary File Upload (up to 3.2.9). CVE-2025-47658, https://www.wordfence.com/threat-intel/vulnerabilities/id/0bb76d11-f16f-4067-a786-37b8e553b609?source=api-prod
- 2025-01-31 HIGH: Missing Authorization to Authenticated (Subscriber+) Privilege Escalation (up to 3.2.6). CVE-2024-12171, https://www.wordfence.com/threat-intel/vulnerabilities/id/cbcd978b-e81f-4c39-b2f7-adc948d21b1b?source=api-prod

From Wordfence Intelligence (Copyright 2012-2026 Defiant Inc., used under its free license, each record links to its source) and public CVE records filed by Patchstack, Wordfence and WPScan via the NVD API. This product uses the NVD API but is not endorsed or certified by the NVD.

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