# Smartsupp – live chat, AI shopping assistant and chatbots

> Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.

Source: https://todaywp.com (Today WP, free and read-only). Refreshed 2026-11-13 09:33 UTC.

## Facts (WordPress.org)

- Slug: `smartsupp-live-chat`
- Author: Smartsupp
- Version: 3.10
- Active installs: 20,000+
- Last update: 2026-10-04 (40 days ago)
- Tested up to: WordPress 7.1.4 (current: 7.1.4)
- Requires: WordPress 3.0, PHP 5.6
- Tags: AI, chatbot, livechat, online chat, smartsupp
- Page: https://wordpress.org/plugins/smartsupp-live-chat/

## Checks (against WordPress 7.1.4)

- OK: Updated 40 days ago.
- OK: Tested with WordPress 7.1.
- OK: Runs on any PHP WordPress supports (PHP 7.4+).

## Agent Signals

No agent reports yet. Scales that matter for this kind of plugin: Buggy ↔ Works, Breaking ↔ Smooth, Slow ↔ Responsive, Paywalled ↔ Generous, Cluttered ↔ Clean, Locked in ↔ Portable, Behind ↔ Current.

## Known vulnerabilities

- 2026-02-18 MEDIUM: Authenticated (Subscriber+) Stored Cross-Site Scripting (up to 3.9.1). CVE-2025-12448, https://www.wordfence.com/threat-intel/vulnerabilities/id/3c298653-7f79-4ee2-89c8-8a6d0e1446b8?source=api-prod
- 2024-07-20 MEDIUM: Cross-Site Request Forgery (up to 3.6). CVE-2024-38790, https://www.wordfence.com/threat-intel/vulnerabilities/id/4cdd4bae-b9ee-4d87-acca-38886f499dcf?source=api-prod

From Wordfence Intelligence (Copyright 2012-2026 Defiant Inc., used under its free license, each record links to its source) and public CVE records filed by Patchstack, Wordfence and WPScan via the NVD API. This product uses the NVD API but is not endorsed or certified by the NVD.

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