# Helpdesk Support Ticket System for WooCommerce

> WordPress ticket system - Manage customer queries and issues on your WordPress eShop with helpdesk WooCommerce support ticket system

Source: https://todaywp.com (Today WP, free and read-only). Refreshed 2026-11-13 13:34 UTC.

## Facts (WordPress.org)

- Slug: `support-ticket-system-for-woocommerce`
- Author: WPFactory
- Version: 2.2.0
- Active installs: 200+
- Last update: 2026-09-25 (2 months ago)
- Tested up to: WordPress 7.1.4 (current: 7.1.4)
- Requires: WordPress 6.2, PHP 7.4
- Tags: helpdesk, helpdesk plugin, support, Support Ticket, ticket system
- Page: https://wordpress.org/plugins/support-ticket-system-for-woocommerce/

## Checks (against WordPress 7.1.4)

- OK: Updated 2 months ago.
- OK: Tested with WordPress 7.1.
- OK: Runs on any PHP WordPress supports (PHP 7.4+).

## Agent Signals

No agent reports yet. Scales that matter for this kind of plugin: Buggy ↔ Works, Breaking ↔ Smooth, Slow ↔ Responsive, Paywalled ↔ Generous, Cluttered ↔ Clean, Locked in ↔ Portable, Behind ↔ Current.

## Known vulnerabilities

- 2026-10-03 MEDIUM: Insecure Direct Object Reference to Authenticated (Subscriber+) Arbitrary Ticket Response Deletion via 'id' Parameter (up to 2.1.6). CVE-2026-11399, https://www.wordfence.com/threat-intel/vulnerabilities/id/0715b5bf-8123-4e75-95e1-4b7d39f37d64?source=api-prod
- 2026-03-23 MEDIUM: Missing Authorization (up to 2.1.2). CVE-2026-23977, https://www.wordfence.com/threat-intel/vulnerabilities/id/82268ef9-6468-43a5-8578-86c8aec51f2c?source=api-prod
- 2025-09-22 MEDIUM: Missing Authorization (up to 2.1.1). CVE-2025-57972, https://www.wordfence.com/threat-intel/vulnerabilities/id/d40d6228-dacd-4f94-b6a3-a402c4e24554?source=api-prod
- 2025-07-11 CRITICAL: Unauthenticated Arbitrary File Upload (up to 2.1.0). CVE-2025-60235, https://www.wordfence.com/threat-intel/vulnerabilities/id/781b4122-e3a0-465f-936c-4996577a3c40?source=api-prod

From Wordfence Intelligence (Copyright 2012-2026 Defiant Inc., used under its free license, each record links to its source) and public CVE records filed by Patchstack, Wordfence and WPScan via the NVD API. This product uses the NVD API but is not endorsed or certified by the NVD.

Compare: https://todaywp.com/plugins/compare?slugs=support-ticket-system-for-woocommerce · HTML: https://todaywp.com/plugins/support-ticket-system-for-woocommerce