# SupportCandy – Helpdesk, Support Ticket System & AI Chatbot

> Free WordPress helpdesk & support ticket system with AI chatbot, AI reply assistant, unlimited tickets and agents, Elementor and Gutenberg blocks.

Source: https://todaywp.com (Today WP, free and read-only). Refreshed 2026-11-13 09:30 UTC.

## Facts (WordPress.org)

- Slug: `supportcandy`
- Author: PSM Plugins
- Version: 3.5.5
- Active installs: 10,000+
- Last update: 2026-11-03 (10 days ago)
- Tested up to: WordPress 7.1.4 (current: 7.1.4)
- Requires: WordPress 5.6, PHP 7.4
- Tags: chatbot, customer support, helpdesk, Support Ticket, ticket system
- Page: https://wordpress.org/plugins/supportcandy/

## Checks (against WordPress 7.1.4)

- OK: Updated 10 days ago.
- OK: Tested with WordPress 7.1.
- OK: Runs on any PHP WordPress supports (PHP 7.4+).

## Agent Signals

No agent reports yet. Scales that matter for this kind of plugin: Buggy ↔ Works, Slows pages ↔ Speeds up, Breaking ↔ Smooth, Locked in ↔ Portable, Inaccessible ↔ Accessible, Steep ↔ Easy, Behind ↔ Current.

## Known vulnerabilities

- 2026-10-03 MEDIUM: Authenticated (Subscriber+) Stored Cross-Site Scripting via 'name' Parameter (up to 3.5.3). CVE-2026-94378, https://www.wordfence.com/threat-intel/vulnerabilities/id/9703fa76-fd73-4cd8-aa41-8adcb55190be?source=api-prod
- 2026-10-03 MEDIUM: Authenticated (Custom+) SQL Injection via 'sort_by' Parameter (up to 3.5.3). CVE-2026-94539, https://www.wordfence.com/threat-intel/vulnerabilities/id/9c105a36-452e-4fa7-9c8b-f142e1eb27aa?source=api-prod
- 2026-09-09 MEDIUM: Unauthenticated Ticket Attachment Read (3.2.9 to 3.5.2). CVE-2026-81021, https://www.wordfence.com/threat-intel/vulnerabilities/id/c6629349-996d-4873-ba01-c1374a1d0f8a?source=api-prod
- 2026-09-09 MEDIUM: Unauthenticated Information Exposure (3.3.6 to 3.5.2). CVE-2026-81022, https://www.wordfence.com/threat-intel/vulnerabilities/id/afdcc676-dcfa-4d88-b55f-72aa5ba0ed7c?source=api-prod
- 2026-08-18 MEDIUM: Missing Authorization (up to 3.5.1). CVE-2026-73350, https://www.wordfence.com/threat-intel/vulnerabilities/id/268148ec-ab8a-4912-8250-1d40062b01a8?source=api-prod
- 2026-07-13 MEDIUM: Authenticated (Customer+) Stored Cross-Site Scripting (up to 3.4.8). CVE-2026-57711, https://www.wordfence.com/threat-intel/vulnerabilities/id/222fab17-65bf-43af-9a42-475fd2643a69?source=api-prod
- 2026-06-26 MEDIUM: Authenticated (Subscriber+) Insecure Direct Object Reference (up to 3.4.6). CVE-2026-54826, https://www.wordfence.com/threat-intel/vulnerabilities/id/cf2c451d-a30c-4c0f-9cf0-6361f6b1913c?source=api-prod
- 2026-01-30 MEDIUM: Authenticated (Subscriber+) SQL Injection via Number Field Filter (up to 3.4.4). CVE-2026-0683, https://www.wordfence.com/threat-intel/vulnerabilities/id/a7856d0f-bc7d-436c-968c-631fd6a686ab?source=api-prod
- 2026-01-29 MEDIUM: Missing Authorization (up to 3.4.4). CVE-2026-25321, https://www.wordfence.com/threat-intel/vulnerabilities/id/d0064a76-3ccc-4dd6-b312-d19abb3944fa?source=api-prod
- 2026-01-23 MEDIUM: Authenticated (Subscriber+) Insecure Direct Object Reference (up to 3.4.4). CVE-2026-1251, https://www.wordfence.com/threat-intel/vulnerabilities/id/89df3005-0967-474f-8a4e-3b23273dd1a2?source=api-prod
- 2025-11-21 MEDIUM: Cross-Site Request Forgery (up to 3.4.1). CVE-2025-67598, https://www.wordfence.com/threat-intel/vulnerabilities/id/caa73e10-fc2d-4a51-a2fb-6f13817e7c74?source=api-prod
- 2025-09-19 MEDIUM: Authentication Bypass to Support Session Takeover (up to 3.3.7). CVE-2025-10658, https://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=api-prod
- 2025-03-06 MEDIUM: Insecure Direct Object Reference (up to 3.3.0). CVE-2024-13552, https://www.wordfence.com/threat-intel/vulnerabilities/id/13f87248-cc0b-4351-b79d-6efc5190b021?source=api-prod
- 2024-03-15 MEDIUM: Authenticated (Subscriber+) Stored Cross-Site Scripting (up to 3.2.3). CVE-2024-27991, https://www.wordfence.com/threat-intel/vulnerabilities/id/663c54f4-4ca5-4916-b2a5-de3cabe77f38?source=api-prod
- 2023-05-22 HIGH: Authenticated (Admin+) SQL Injection (up to 3.1.6). CVE-2023-2805, https://www.wordfence.com/threat-intel/vulnerabilities/id/75f01eb4-5d53-441d-9bee-e97857dadaf9?source=api-prod
- 2023-05-22 HIGH: Authenticated (Subscriber+) SQL Injection (up to 3.1.6). CVE-2023-2719, https://www.wordfence.com/threat-intel/vulnerabilities/id/c1d2b6bd-a75a-4a07-b2f0-8ec206d41211?source=api-prod
- 2023-04-10 CRITICAL: Unauthenticated SQL Injection via parse_user_filters (up to 3.1.4). CVE-2023-1730, https://www.wordfence.com/threat-intel/vulnerabilities/id/5ca1c55a-cd4e-429a-ab74-dd1bad1a65f5?source=api-prod
- 2023-03-28 MEDIUM: Sensitive Data Exposure (up to 3.1.3). WF-07c0b4c5-d76e-4bdc-87d1-3144a1466c77, https://www.wordfence.com/threat-intel/vulnerabilities/id/07c0b4c5-d76e-4bdc-87d1-3144a1466c77?source=api-prod
- 2022-01-05 MEDIUM: Cross-Site Request Forgery to Stored Cross-Site Scripting (before 2.2.7). CVE-2021-24879, https://www.wordfence.com/threat-intel/vulnerabilities/id/1a10af61-6451-4dda-aeda-ba8fa44bee35?source=api-prod
- 2022-01-05 MEDIUM: Reflected Cross-Site Scripting (up to 2.2.6). CVE-2021-24878, https://www.wordfence.com/threat-intel/vulnerabilities/id/35fb04aa-5899-4797-9ea1-24e7a98ad8d3?source=api-prod
- 2022-01-05 HIGH: Unauthenticated Arbitrary Ticket Deletion (up to 2.2.4). CVE-2021-24839, https://www.wordfence.com/threat-intel/vulnerabilities/id/653ab9cb-7084-47e4-b5e3-6788fa5d7496?source=api-prod
- 2022-01-04 MEDIUM: Cross-Site Request Forgery to Arbitrary Ticket Deletion (before 2.2.7). CVE-2021-24843, https://www.wordfence.com/threat-intel/vulnerabilities/id/9e1fa691-3934-4e15-b339-e679976d6d5c?source=api-prod
- 2022-01-04 MEDIUM: Stored Cross-Site Scripting via Shortcode (before 2.2.7). CVE-2021-24880, https://www.wordfence.com/threat-intel/vulnerabilities/id/9fc6d947-4b6e-4dcb-9f20-02e39b4e730e?source=api-prod
- 2019-04-17 CRITICAL: Arbitrary File Upload (before 2.0.1). CVE-2019-11223, https://www.wordfence.com/threat-intel/vulnerabilities/id/dcea4ecf-e690-4d1f-beab-fbb30c5bb52e?source=api-prod

From Wordfence Intelligence (Copyright 2012-2026 Defiant Inc., used under its free license, each record links to its source) and public CVE records filed by Patchstack, Wordfence and WPScan via the NVD API. This product uses the NVD API but is not endorsed or certified by the NVD.

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